Making Connections through the Web

Physician practice websites may significantly impact the future of healthcare. Many practices are moving beyond static websites to practice portals that provide a variety of patient services online.

Practices investing in this technology are already reaping benefits such as:

  • Quicker response times to requests for refills or test results with little or no staff intervention
  • Responding to patient needs when the patient is unable to come in to the office (i.e., the patient is on vacation)
  • More effectively marketing their practices

Practice portals, websites with patient communication features, are in demand among patients. A recent Harris Interactive poll examined the consumer point of view in detail. * According to this poll:

  • Almost all (90%) of those online would like to be able to communicate with their physicians online
  • More than two-thirds would like to be able to do the following: ask questions where no visit is necessary (77%), change appointments (71%), refill prescriptions (71%), and receive the results of medical tests (70%)

As you consider healthcare software options, integration with a secure website or portal should be a part of the evaluation process. The conversation about the use of practice websites and secure email has become so important that the American Medical Association (AMA) has developed a set of guidelines.

Sage Software Can Help
The Intergy Practice Portal has just been released and is available to practices utilizing the Intergy suite of products. In addition to providing practice information such as your locations, directions and services, this portal is designed to be fully integrated with Intergy by Sage and Intergy EHR by Sage, enabling an advanced level of communication and care via the Internet.

The Intergy Practice Portal provides you and your patients with a secure method of communication. When using this portal, patients can perform many routine interactions such as:

  • Registering new patients
  • Updating demographic and insurance information
  • Requesting appointments
  • Submitting billing questions or referral requests
  • Requesting medication refills
  • Pre-visit questionnaires

By offering an integrated email solution, information is immediately associated with the patient so the message can be viewed in the context of the other information in the chart. You can even choose to communicate lab results and other information to your patients through the secure messaging feature. Furthermore, all documentation can be immediately captured and maintained as part of that patient's chart.

And at the Towards the Electronic Patient Record (TEPR) 2007 conference in Dallas, Sage Software won 2nd place in the “Towards an Electronic Record (TEPR) Hot Products Awards” for its Intergy Practice Portal.

Ready to Get Started?
Your Sales Representative can provide a comprehensive demonstration of the Intergy suite of products, including Intergy Practice Portal.

To learn more about how Intergy can support and transform the way you work please:

Communication: If You Build It ..., Physicians Practice magazine, May 2007

Patient/Physician Online Communication: Many patients want it, would pay for it, and it would influence their choice of doctors and health plans. Harris Interactive.